Velocity Card Game

Support

Returns

Sealed returns, damaged product and refunds.

30-day returns

Unopened, sealed product can be returned within 30 days of delivery for a full refund of the item price.

Opened product

Opened booster packs and displays cannot be returned, since card contents are randomised.

Damaged or missing items

Email support with your order number and a photo within 14 days of delivery and we will replace the item at no cost.

Refund timing

Refunds are issued to the original payment method within 5 business days of the return arriving at our warehouse.